You are currently viewing documentation for Linnworks Desktop, if you are looking for Linnworks.net documentation, click here.






Order Book Settings

Order Book Settings

Order Book Settings allows you to alter the way the Open Orders screen displays/reacts along with settings for Order Processing.

1. Item Sorting

It is possible to set the sort method that is applied when the colum header 'Items' is selected in the Open Orders Screen, this then uses the order items to control the sequence that the orders are displayed. This WILL NOT alter the displayed sequence of the items within the order.

Item Sorting will display orders in the following sequence
  • The number of unique line items in the order
    • Orders with a single line item, Orders with 2 line items, Orders with 3 line items, etc
  • The selected sort, e.g. SKU / Bin Rack
  • The quantity in the order
Within an Order the items will remain in the sequence they were added to the order

The algorithm used within Item Sorting is based on the alphabetical order of the component letters. Padding is added the right of the value being used as the sort criteria in the form of zero's to ensure that  there is a consistent sorting sequence. This padding is as follows Bin Racks (64 characters), SKU's (255 characters) and titles (1000 characters). For example 1 becomes 100000..., 2 becomes 200000... and 15 becomes 150000..., which results in the sequence of 1/15/2 (100000/150000/200000). To set up numerc sorting the values used require prefixing with zero's, which has to be done manually by the user of Linnworks when setting up. To achieve a sequence of 1/2/15 the minimum requirement is that these values are entered into the Linnworks database in the format of 01/02/15. Obviously if these are Bin Rack Locations and you have 10,000 Locations then to achieve numeric sorting for all 10,000 locations then 1 will become 00001 and 15 will be 00015.

Below is an example for Bin Rack Sorting in Ascending order for orders with a single line item. When sorting orders that contain multiple line items the search criteria uses either the lowest or highest value within the order depending on whether the sort is in Ascending or Descending order

Original Sequence Sorted Sequence
Order ID Bin Rack Order ID Bin Rack
00001 A1 00005 1
00002 B1 00007 15
00003 A12 00012 2
00004 B3 00010 23
00005 1 00011 2A
00006 5 00006 5
00007 15 00001 A1
00008 AAAAA 00003 A12
00009 BBBBB 00008 AAAAA

00010

23 00002 B1
00011 2A 00004 B3
00012 2 00009 BBBBB

 

  • 1.1 Order Book -> Open Orders
  • 1.2 Right Click -> Configuration -> Item Sorting (Fig 1.1)
  • 1.3 Select the required method
Fig 1.1  Item Sorting
  • By Item Title ~ (the first 25 characters of the Title are used for sorting purposes)
  • By SKU
  • By Bin Rack
  • By Quantities in Order

2. Open Orders Screen Options

  • 2.1 Order Book -> Open Orders
  • 2.2 Right Click -> Configuration -> Order Book Settings (Fig 2.1)
  • 2.3 The Order Book Settings dialog will be displayed (F2.2)
  • 2.4 Select the Open Orders tab
Fig 2.1  Item Sorting  Fig 2.2  Order Book Settings

The following options are available to be configured to customize the Linnworks environment

  • Double Click opens Process Order
    • Enabling this option takes you straight to the Process Order screen when you double click on an Open Order.
  • Hide Stock Level Indicator
  • Show Original Item Title
    • With this option turned on, the original (Channel) item title will be displayed in closed brackets after the current item title.
  • Show Original Channel SKU
    • With this option turned on, the original channel SKU will be displayed in closed brackets after the current item SKU.
  • Show stock item title
    • Enabling this option shows the Linnworks item title of every item in the order.
  • Show stock item SKU
    • Enabling this option shows the Linnworks SKU of every item in the order.
  • Show Stock Level tooltip on mouse rollover
    • With this option turned on, highlighting the stock level indicator for an item will display the Stock Level tooltip.
  • Automatically Print Invoice for new orders
    • With this enabled, invoices will automatically be printed for new orders.
  • Autosize open orders grid rows
    • By default order rows in the open orders are set to be of fixed size. 
    • On a small screen this may cause limited number orders to be visible. 
    • Autosize slows down the system but it will automatically work out the optimal row size for each order.
  • Thumbnail image size
    • Product image size in the open orders screen (may require restart of the of the open orders screen)
  • Despatch Console - Allow batch processing by scanning tracking numbers
    • By default if you scan order tracking number in the despatch console, the order will not be found. 
    • Enabling this option will check order shipping tracking number when scanned in the despatch console.
  • An order allocated to a single folder
    • Only allow an order to be assigned to a single folder
    • If an order is already assigned to a folder and new folder is selected, it will be un-assigned from the original folder
  • Stock Item Label - Print Label Composite
    • When a composite item is selected to have the Stock Item label prionted from Open Orders, labels for the child items will be printed along with one for the parent item
  • Select Date Format
    • UK_Format ~ will display date in format dd/mm/yyyy hh:mm:ss
    • US_Format ~ will display date in format mm/dd/yyyy hh:mm:ss

3. Order Processing Options

  • 3.1 Order Book -> Open Orders
  • 3.2 Right Click -> Configuration -> Order Book Settings (Fig 3.1)
  • 3.3 The Order Book Settings dialog will be displayed (F3.2)
  • 3.4 Select the Order Processing tab
Fig 3.1  Item Sorting  Fig 3.2  Order Book Settings

The following options are available to be configured to customize the Linnworks environment when processing orders

  • Auto Print Label
    • Selecting this option will automatically print the label when the 'Process Order' screen is opened.
    • Be aware this function will not work when "Default" is set as the shipping method.
  • Auto Print Invoice
    • Selecting this option will automatically print the invoice when the 'Process Order' screen is opened.
  • Space Bar to process order
    • With this enabled, pressing the Space Bar on the Process Order Screen will process the order. 
    • Be careful with this setting as accidentally hitting the space bar will process orders
  • Process Order by Scanning Barcode
    • Instead of clicking the Process Order button it is possible to scan a barcode
    • Enter the barcode in the text box provided. 
    • Ensure that this is a completely unique barcode.
  • Only Process Paid Orders
    • Enabling this will restrict users to processing only orders that have been paid for.
  • Only Process if all items are linked
    • Enabling this will restrict users to processing orders only if all item in the order are linked to Linnworks Inventory Items
  • Show product images on Process Order screen
    • The images from the linked stock item will be displayed in the Process order screen.
  • Open process order screen in Full Screen Mode
    • The Process Order screen will be maximized when an order is processed
  • Despatch Console scan, process order automatically if label and invoice is printed
    • When an Order ID is scanned in the despatch console, Linnworks will try to process an order automatically. 
    • The order will only be processed if Invoice and the Shipping Label have already been printed for the order.
  • Complete scan is required for all items before processing
    • Forces the user to scan serial numbers for required inventory items before processing an order 
  • Thumbnail Image
    • Set the size of the thumbnail image displayed in the Picture column on the Process Order dialog
  • Despatch Console: Exclude unpaid order from By Item Barcode
    • When using the 'By Item Barcode' option on Despatch Console, do not include orders that are unpaid
  • Default Tab on Despatch console
    • Set the default tab that is displayed when Despatch console is opened
  • Refresh Orders after Process
    • Force the open orders screen to to refeshed when an order is processed
    • Order Auto Refresh Interval Seconds
      • Time delay in seconds bewteen Auto refesh for Open Orders
  • Order Item Complete scan checks SKU if barcode not found
    • When serial number scanning is enabled, if the scanned barcode used to find the Inventory Item does not return an inventory item then check for a matching SKU