After setting up Amazon integration you receive an error message
System.Exception: Server was unable to process request. ---> RequestInventoryReport: Operation failed - Access to the resource Unauthorized in Production: (XXXXXXXXXXXXXXXXX;XXXXXXXXXXX) is denied.
This is due to invalid Merchant Id and MarketPlace id for the seller.
- Open your browser
- Go to Amazon Seller central and Sign Out
- In Linnworks Go to Settings > Channels > select Amazon Config
- Click Test
- It will prompt with an error and ask you to proceed to autorization page on Amazon
- Sign in to Amazon in the webbrowser
- Enter the Application Name and (our) Developer Id
- Get your Merchant Id and MarketPlace Id and paste it into Config window