To enable inventory synchronisation and link listed products on BigCommerce to Linnworks inventory:
Click on the Mapping button in the Inventory Mapping column.
This will populate the list of products listed on BigCommerce and will allow you to map them to inventory in Linnworks.
Note: If you are using options on BigCommerce you must make sure that you have unique skus for each options. Options must also have the inventory update/tracking enabled in big commerce
From here you can have three options:
If the product SKU’s in Linnworks match the product SKU’s in BigCommerce, you can Auto Link by SKU. This is done by right-clicking on the list and selecting Link All by SKU. Confirm this action to let Linnworks match all unlinked items by SKU.
The second option you have is to manually link items. This can be solved by selecting a product on the left side that needs linking, typing the name of the item into the search box on the right, before double clicking the product to link to that item.
If the product doesn’t exist in your inventory, you can create a new product. Do this by right-clicking the product and selecting Create New Stock Item.
If you make any mistakes during this process, you can right-click a product and select Unlink to remove the inventory mapping.