DPD Direct Integration

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Overview

DPD directly integrates with Linnworks giving the capability to print various types of labels, on a selection of printers and configure DPD Services for your account

1 DPD Integration

1.1 Open Linnworks
1.2 Go to the Settings tab and open Shipping Management
1.3 Scroll down to DPD Fig 1.1
1.4 Click on the Configure Symbol Fig 1.2

Fig 1.1

Fig 1.2

Before entering this information contact DPD to gain an Account Number

2 DPD Account Registration

2.1 Enter your details in the DPD Register page Fig 2.1 please see http://www.linnworks.com/Doc/dpd_registration for more details on how to complete
2.2 Select required services by ticking the Required box for the relevant service Fig 2.2
2.3 To move on from this initial Registration Page and send the details to DPD click Complete Fig 2.3
2.4 Please note that only clicking on the Complete or Skip buttons finalise the details and will move the registration to the next stage, clicking close will reopen this stage Fig 2.1 whenever you click on the DPD Config Fig 1.1 and not allow moving on to the next stage of the registration process
2.5 Once Complete or Skip has been clicked this Registration page will not be accessible again
2.6 If the SLID, Authorisation Code, Range Start and Range End has already been gained directly from DPD instead of by filling out the DPD Registration page, click Skip Fig 2.3 to move on to the Register Details stage

Fig 2.1

Fig 2.2

Fig 2.3

Only click Skip in Fig 2.3 if you have received the SLID, Authorisation Code, Range Start and Range End directly from DPD thus being able to move on to Register Details Fig 3.1

Before doing anything else wait for the Config to arrive from Geopost via email, this will contain the information needed to progress with the DPD Integration, the email response can take up to 48hrs

3 DPD Account Registration Continued

3.1 Upon gaining the Config from Geopost follow the instruction above for Fig 1.1 & Fig 1.2
3.2 In the Register Details page Fig 3.1 enter the Linnworks Login information for Email amd Password followed by the SLID, Authorisation Code, Range Start and Range End information from the received Geopost Config
3.3 Click OK to complete Registration Fig 3.2

Fig 3.1

Fig 3.2

4 DPD Configuration

4.1 Once Registration is complete the DPD Configuration page will show the SLID code, Account Number and Authorisation Code Fig 4.1
4.2 We recommend ticking the Test Account button Fig 4.2 as this stops any settings or requests being sent to DPD whilst giving the user the ability to Test Labels and practice with the Manifest before going live.
4.3 Once confident that the settings are correct please file the existing Manifest first, see below in DPD Manifest or in Fig 4.3, and then please untick the Test Account to make the Account Live
4.4 Once the Account is Live all future Manifests will be sent to DPD rather than saved to the local drive (C:) on your PC.

Fig 4.1

Fig 4.2

Fig 4.3

5 DPD Sender Information

5.1 Click on the Sender Information button Fig 5.1
5.2 This brings up an address box
5.3 Please fill this in with the registered company's details as this will be used in case of returns
5.4 Click Save

Fig 5.1

6 DPD Direct Properties

6.1 DPD Direct Properties are only required if you are using the DPD Direct Service
6.2 Click on the DPD Direct Properties box Fig 6.1
6.3 This brings up a box of DPD Consignment Properties that will need to be mapped with Linnworks Properties. These can be entered into the Extended Properties of an item in the Linnworks Inventory/Edit Item
6.4 If you are wishing to use the DPD Direct Service these must be mapped

Fig 6.1

7 DPD Manifest

7.1 Click on the Manifest button to bring up the Manifest page Fig 7.1
7.2 The Current Manifest will show a list of orders that are awaiting sending using the added DPD Services, see below in DPD Adding Services, in the next consignment
7.3 Click Refresh to pull in all up to date order information for the consignment Fig 7.2
7.4 Please be aware even when different types of Next Day services have been selected for orders for example 32 ExpressPak - Next Day & 12 Parcel - Next Day the Manifest will only show the Service Group of Next Day
7.5 Click File Manifest Fig 7.2 when the consignments details are complete as this will send the details to DPD via FTP and then file the Current Manifest
7.6 These will be submitted to DPD only when the Test Account box has been unticked
7.7 In Filed Manifest Fig 7.3 you search by Consignment number to be able to view it's details

Fig 7.1

Fig 7.2

Fig 7.3

8 DPD Print Test Labels

8.1 Click on the DPD Print Test Labels box Fig 8.1
8.2 In the Test Label option box click International or Domestic
8.3 Click Get Labels
8.4 When happy with the shown information click on Print Labels
For more information on printers please go to http://www.linnworks.com/Doc/geopost_zpl_printers

Fig 8.1

When the Test Labels have been printed they will need to be sent to DPD for verification, when verified DPD will then notify you that the Account is OK to go live

9 DPD Label and Printer Settings

9.1 For the Label Settings please choose between PDF or Send to Printer Fig 9.1
9.2 Clicking on the Printer drop down will bring up a list of available Printers to use Fig 9.2
9.3 The option of setting margins is also given, as is the Scale and Orientation of the document Fig 9.3

9.1 Printing with ZPL

9.1.1 If you have a thermal printer, you may be able to use a format called ZPL. This allows your printer to print at its highest quality. If your printer supports it, please select the Use ZPL option. Fig 9.4
9.1.2 For additional information please refer to http://www.linnworks.com/Doc/geopost_zpl_printers

Fig 9.1

Fig 9.2

Fig 9.3

Fig 9.4

10 DPD Adding Services

10.1 Once setting up the Configurator has been completed, services need to be added
10.2 Click on the Add button Fig 10.1
10.3 This will bring up an Add DPD Service box Fig 10.2, click on the Linnworks service you require and click on OK
10.4 This Linnworks Service will then appear in the main view of the Config in the PostalServiceName column for mapping to a DPD Service Fig 10.3
10.5 To map the service double click in the adjacent box in PostalServiceCode column to bring up a drop down selection of services Fig 10.3
10.6 Select Service, this will now appear in the main config page. Do this for all needed services
10.7 Tick the Splittable boxes if order splitting is required Fig 10.3
10.8 Save upon exiting the Configuration to save the changes made

Shipping to Ireland

DPD regard Ireland as a Domestic Service and not an International Service
Ireland does not have use Postcodes, so this must not exist on the Linnworks Order
Domestic Services such as 11 Parcel - Two Day should be used
International Services must not be used

Fig 10.1

Fig 10.2

Fig 10.3

International Shipping and Volumetric Weight

When your parcel travels to an international destination the charge will be based on either the volumetric or the actual weight, whichever is greater.
To ship internationally you need to have your packaging groups set-up with the correct dimensions otherwise you will get an error and labels will not print.
Packing group documentation can be found here: here.
More details about volumetric weight can be found on Interlink's website