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Feature Buttons

Feature Buttons

EPOS_Buttons.png

  • By clicking the Buttons panel on the left of the screen, a new panel will open showing a list of features
  • These are detailed below
Fig 1.1 

Print Receipt 

PrintButton.PNG

  • Allows the user to print a customer receipt for an order that has not yet been finalised. 
  • The system will print a receipt showing details of what is in the order list at the time the button is pressed. 

Open Drawer

openButton.PNG

  • Opens the cash drawer to also the user to access the money without having to make a sale

Clear Sale

ico_ClearSale.png

  • Click to clear all items in the active Order List
  • Confirmation dialog will displayed (Fig 2.1)
  • Click Yes to remove all items
Fig 2.1 

Park Sale

ico_ParkSale.png

  • Click to clear all items in the active Order List and save for later use
  • Confirmation dialog will displayed (Fig 3.1)
  • Click Yes to park the sale
Fig 3.1 

Parked

ico_Parked.png

  • Click to view sales that have previously been parked (Fig 4.1)
  • Click Delete All to remove all previously parked sales
  • Click Delete Selected to remove a single previously parked sale
  • Click Select to load a previously parked sale, the active sale will be lost
Fig 4.1 

Customer Details

ico_CustomerDetails.png

  • Click to add customer details to the active sale
  • A dialog to enter the details is displayed (Fig 5.1)
  • Enter the required details and then click off the dialog
Fig 5.1 

Load Customer

ico_LoadCustomer.png

  • Click to load details for a returning customer and link the current EPOS order
  • This allows you to track sales through EPOS and also validate coupons.
  • A dialog to search for a customer is displayed (Fig 6.1)
  • Enter the name of customer, click Go
  • Double-Click on the required customer to select
Fig 6.1 

Total Discount

ico_TotalDiscount.png

  • Click to apply an overall discount to the EPOS order
  • A dialog with a keypad to enter the discount is displayed (Fig 7.1)
  • The value is worked out using percentage
  • Enter the discount, click Ok
Fig 7.1 

Cash Reg

ico_CashReg.png

  • Click to open new screen to display summary totals for cash and card transaction and view more detailed reports (Fig 7.2)
  • Click Current Cash Report to open a browser window to view a list of all transactions since Start New Day and summary totals
  • Click End of Day Report to open a browser window to view a detailed report for all transaction totals for the whole day
  • Click End Day to force the EPOS system to start a new business day, any transactions made after tapping that button will be added to the next day’s sales
  • Click Start New Day to set up EPOS for a new business day
  • Click Exit to close the Cash Register screen
Fig 8.1 

Cash In / Cash Out

ico_CashIn.png

ico_CashOut.png

  • Click to open new screen with keypad to change the amount of cash in the till drawer without making a transaction
  • This could be necessary when the till does not have enough or the right change, or there is too much money in the till and some needs to be dropped

Refunds

ico_Refund.png

 

  • The Linnworks EPOS system allows the user to refund a previous transaction.
  • Click on the Refund button, to display the Refund screen (Fig 9.1)
  • Scan the barcode from the bottom original receipt (Fig 9.2)
Fig 9.1   Fig 9.2   

 

 

  • Select the item(s) requiring refunding and enter the amount to be refunded (Fig 9.3) via the pop up number pad
  • Click OK
  • Click Refund
  • Select Refund payment method
  • A refund receipt (Fig 9.4) will be produced
Fig 9.3   Fig 9.4  

Cust Screen

ico_CustScreen.png

  • The Cust Screen allows for selection of which screen is displayed to the customer
  • Select the required screen from the list (Fig 10.1)
Fig 10.1 

EPOS Settings

ico_EposSettings.png

  • Opens a new screen to configure detailed settings such as
  • Genreral Settings ~ Currency, Location, Tax
  • Receipt Settings ~ Logo, Header/Footer Text, Printer
  • Events ~ Till drawer, Card Reader
  • Customer Facing Screen ~ Presentation settings
  • Detailed documentaion can be found here

 

Close Buttons

ico_EposSettings.png

  • Click to hide the EPOS buttons

 

Print Coupons

ico_PrintCoupons.png

 

  • The print coupons button allows for printing of coupons from within EPOS using the receipt settings
  • Printing coupons will create a new instance of the particular coupon with a randomly generated barcode and tied to the customer currently loaded, if loaded at all
  • If printing a new account coupon you can specify the balance of the coupon
  • Select the coupon from the List (Fig 11.1)
  • Enter the required number 
  • Click Print to generate coupon (Fig 11.2)
Fig 11.1      Fig 11.2     

Exit

ico_Exit.png

  • Click to Exit EPOS
  • Note this will not perform an End Day action

 



See Also

  • EPOS
  • EPOS Settings
  • Knowledge Base topics