By clicking the Buttons panel on the left of the screen, a new panel will open showing a list of features
These are detailed below
Fig 1.1
Print Receipt
Allows the user to print a customer receipt for an order that has not yet been finalised.
The system will print a receipt showing details of what is in the order list at the time the button is pressed.
Open Drawer
Opens the cash drawer to also the user to access the money without having to make a sale
Clear Sale
Click to clear all items in the active Order List
Confirmation dialog will displayed (Fig 2.1)
Click Yes to remove all items
Fig 2.1
Park Sale
Click to clear all items in the active Order List and save for later use
Confirmation dialog will displayed (Fig 3.1)
Click Yes to park the sale
Fig 3.1
Parked
Click to view sales that have previously been parked (Fig 4.1)
Click Delete All to remove all previously parked sales
Click Delete Selected to remove a single previously parked sale
Click Select to load a previously parked sale, the active sale will be lost
Fig 4.1
Customer Details
Click to add customer details to the active sale
A dialog to enter the details is displayed (Fig 5.1)
Enter the required details and then click off the dialog
Fig 5.1
Load Customer
Click to load details for a returning customer and link the current EPOS order
This allows you to track sales through EPOS and also validate coupons.
A dialog to search for a customer is displayed (Fig 6.1)
Enter the name of customer, click Go
Double-Click on the required customer to select
Fig 6.1
Total Discount
Click to apply an overall discount to the EPOS order
A dialog with a keypad to enter the discount is displayed (Fig 7.1)
The value is worked out using percentage
Enter the discount, click Ok
Fig 7.1
Cash Reg
Click to open new screen to display summary totals for cash and card transaction and view more detailed reports (Fig 7.2)
Click Current Cash Report to open a browser window to view a list of all transactions since Start New Day and summary totals
Click End of Day Report to open a browser window to view a detailed report for all transaction totals for the whole day
Click End Day to force the EPOS system to start a new business day, any transactions made after tapping that button will be added to the next day’s sales
Click Start New Day to set up EPOS for a new business day
Click Exit to close the Cash Register screen
Fig 8.1
Cash In / Cash Out
Click to open new screen with keypad to change the amount of cash in the till drawer without making a transaction
This could be necessary when the till does not have enough or the right change, or there is too much money in the till and some needs to be dropped
Refunds
The Linnworks EPOS system allows the user to refund a previous transaction.
Click on the Refund button, to display the Refund screen (Fig 9.1)
Scan the barcode from the bottom original receipt (Fig 9.2)
Fig 9.1 Fig 9.2
Select the item(s) requiring refunding and enter the amount to be refunded (Fig 9.3) via the pop up number pad
Click OK
Click Refund
Select Refund payment method
A refund receipt (Fig 9.4) will be produced
Fig 9.3 Fig 9.4
Cust Screen
The Cust Screen allows for selection of which screen is displayed to the customer
Select the required screen from the list (Fig 10.1)
Fig 10.1
EPOS Settings
Opens a new screen to configure detailed settings such as
The print coupons button allows for printing of coupons from within EPOS using the receipt settings
Printing coupons will create a new instance of the particular coupon with a randomly generated barcode and tied to the customer currently loaded, if loaded at all
If printing a new account coupon you can specify the balance of the coupon